Initial consultation
Assess customer needs, goals, current security posture and key business drivers.
Implementation method
The timeline below shows the typical work involved in implementing MDR. Activities overlap, so the individual durations do not represent the total calendar timeline.
Phase 1
Understand the organization, define scope and create the operating and technical design.
Assess customer needs, goals, current security posture and key business drivers.
Collect detailed requirements, confirm scope and define responsibilities, access and decision rights.
Design the MDR architecture, data flows, integrations, retention, alerting and response model.
Phase 2
Allocate services, establish infrastructure and integrate the agreed security data sources.
Allocate required licenses, subscriptions, software and supporting services.
Create the deployment sequence, change windows, dependencies, resources and rollback considerations.
Configure required tenants, collectors, servers, connectivity, VPNs and service accounts.
Install and configure MDR technologies such as endpoint agents, collectors and SIEM components.
Connect security tools to Active Directory, Microsoft 365, firewalls and approved systems.
Apply customer-specific policies, alerts, dashboards, retention and escalation rules.
Phase 3
Validate data ingestion, alert generation, dashboards, notifications, procedures and service performance.
Document escalation, communications, response procedures and scenario-based playbooks.
Train customer stakeholders on tools, dashboards, service workflows and incident responsibilities.
Conduct readiness review, resolve critical issues and confirm contacts, access and support procedures.
Phase 4
Begin active monitoring, alert management, escalation and agreed response support.
Review early service operation, address gaps and tune workflows, rules and integrations.
Monitor service performance, update tools, assess coverage and improve the operating model continuously.
Important timeline note
The durations indicate effort and planning expectations, not a guaranteed end-to-end calendar. Final timing depends on access, licensing, customer availability, change windows, data-source complexity and technical findings.
We will identify integrations, dependencies, workstreams and realistic timing during the initial assessment.